Privacy Policy

Suwe is an errand and delivery marketplace run by Alan Innovations Ltd, a company registered in Nigeria and based in Uyo, Akwa Ibom. In this policy, “Suwe”, “we”, “us” and “our” mean Alan Innovations Ltd. We are the data controller for the personal data described here: we decide why and how it is used.

This policy covers the Suwe mobile app, our website thesuwe.com (including sending an errand at thesuwe.com/send and live tracking pages), and the messages we send you. We handle personal data under the Nigeria Data Protection Act 2023 (NDPA) and the Nigeria Data Protection Commission’s General Application and Implementation Directive 2025 (GAID).

Alan Innovations Ltd is registered with the Nigeria Data Protection Commission as a data controller and processor of major importance (registration number NDPC/DCP/15796).

For any privacy question or request, email hello@thesuwe.com. We answer within 30 days. This policy sits alongside our Terms of Service.

• We collect what we need to run errands safely: your account details, your errands, payments, messages, and your location while you use the app.
• Runners prove who they are with their NIN and a live selfie. Selfies, prescriptions and medicines are sensitive data: we ask for your explicit consent before the selfie check, and we use prescriptions and medicines only for the pharmacy errand you send them with. Nearby runners see the medicines you list so they can bid, but no runner other than the one on your errand sees a prescription photo.
• We use Mixpanel to understand how the app is used, including recordings of app sessions that are linked to your account.
• We share data with the other person in your errand and with the companies that help us run Suwe, several of them outside Nigeria. We never sell your data.
• Marketing emails and push notifications are on by default. You can turn them off at any time in Profile, Notification settings.
• You can delete your account in the app. After 30 days we erase your personal data, apart from the few records listed in Deleting your account, such as payment records the law makes us keep.
• You can ask for a copy of your data, have it corrected, object to how we use it, or complain to the Nigeria Data Protection Commission.

Everyone with a Suwe account

• Account details: your phone number, first and last name and city, and your email address and profile photo if you add them. We confirm your phone number with an SMS code, and in the app you sign in with a passcode.
• Your agreements: when you accept this policy and our Terms, agree to the selfie check, or (as a runner) accept the runner agreement, we record which version, when, your IP address and your device type.
• Messages and calls: chat messages and photos you send to the other person in an errand, in-app voice and video calls, and your conversations with our support team.
• Ratings, disputes and reports: ratings and reviews you give and receive, what you write in a dispute or report, and the evidence photos you add.
• Referrals and offers: who invited you, who you invited, and the vouchers and offers you use.
• Notification settings and push notification tokens, so we can send notifications to your phone.

If you send errands

• Errand details: the category, description, item list, photos, pickup and drop-off addresses with map pins, notes for the runner, budget and timing, and the places you save.
• Pharmacy errands: prescriptions and the medicines you ask for. This is health information (see Identity checks and sensitive information below). If you buy for someone else, only share their prescription if they are happy for you to.
• Payments: what you paid, refunds, receipts, and the payment references Paystack gives us. We never see or store your full card number.
• An optional NIN check: you can verify your National Identification Number (NIN), either with an SMS code sent to the phone number on your NIMC record or with a selfie matched to your NIMC photo. A verified NIN unlocks offers such as vouchers and referral rewards.

People you send a package to

When you send a package to someone else, you give us their name, phone number and delivery address, and you can add a note about their parcel. We share them with your runner only while the delivery is in progress, and we give the person a tracking link to follow their package. We erase their details 30 days after the errand is completed or cancelled, or, if there is a dispute about it, 30 days after the dispute closes. People you save to My people (their name, phone number and last delivery address) stay on your list until you edit or remove them, and are deleted with your account.

If you run errands

• Identity checks: your NIN, the name and photo on your NIMC record, a live selfie, and your Bank Verification Number (BVN) if you choose to give it. See Identity checks and sensitive information below for what we keep.
• Profile and work details: your vehicle type, occupation, the hours you say you are usually free, and your home area (a place you choose, which we use to send you alerts about nearby jobs).
• Bank details: the bank account your earnings are paid into, which must be in your own name. We keep the bank, the full account number and the account name so you can see where you are paid. Only you and authorised Suwe staff can see them.
• Guarantors: the details you give us about the people who vouch for you (see Guarantors below).
• Your work record: bids, jobs, earnings and payouts, delivery photos and shop bills, ratings, your punctuality grade (whether you arrive within the time you promised), your trust level, disputes about your jobs, and any money you owe Suwe.
• Your location while you are available and while you work (see Location below).

If you open a Suwe account

• Account opening details: your legal name as it appears on your BVN record, your Bank Verification Number (BVN), date of birth, gender, phone number and address. We pass them to Anchor and 9PSB so the bank can check who you are and open the account in your name (see Who we share information with). We do not store your BVN.
• Your account: the 10-digit account number, your balance, the money locked for your errands, and every top-up, payment and withdrawal on the account.
• Your transaction PIN: we store it only as a one-way scrambled code, never the PIN itself.
• Approvals: when you approve a payment or withdrawal with your PIN, we record when, from which device and IP address, as evidence that you approved it.

Guarantors

Approved runners can name guarantors, people who know them and agree to vouch for them, to raise their carry limit (how much in shop items they can handle at once). The runner gives us each guarantor’s full name, phone number, relationship to the runner, how long they have known each other, occupation, workplace name and address, and home address, with map pins. Before adding a guarantor, the runner confirms that the guarantor knows and has agreed. We send the guarantor an SMS to tell them they have been named as a guarantor on Suwe and where to read this policy. Our team then phones the guarantor, may visit their workplace or business, and collects a signed guarantor form.

We use guarantor details only to check the runner and, if a runner causes a loss, to contact the guarantor as the runner agreement allows. Guarantors can use the rights in this policy by emailing hello@thesuwe.com.

Shops and shop staff

• Shop details: the shop’s name, address and map pin, opening hours, photos, menu and prices, and the name and phone number of the contact person who agreed to the listing. Our team usually collects these when we visit the shop.
• Payment details: the shop’s bank account for direct payments, with the account name confirmed through Paystack, and the phone number the shop takes orders on.
• Shop staff: people who manage a shop in the app have a Suwe account, and we record which shop they work for and their role.
• Bank accounts that runners ask customers to pay for items: we keep the account number and account name, and how often customers have paid into them, to spot scams and protect customers.

Website visitors

• Waitlist: your email address, and if you give them, your name and city, plus whether you want to send or run errands. We email you when Suwe opens in your area.
• Contact form: your name, email address, phone number if you give it, the subject and your message.
• Sending an errand on the website: your phone number (we text you a sign-in code), the errand details and payment, and the browser information described in Cookies and similar technologies below.
• Basic technical data: your IP address and browser type reach Cloudflare, which hosts our website, when you visit.

Collected automatically by the app

• Device and sign-in records: when you sign in, when you open the app (at most once every 6 hours), and right after you allow location access, we record the IP address you connected from, an ID for your app installation, your device’s make, model and operating system, the app version, and your language and time zone. If you have already allowed location access, we also save your device’s last known location and the nearest town; this never asks for location on its own. We use these records to secure your account and spot fraud, such as several accounts on one phone. Only authorised Suwe staff can see them.
• App usage and session recordings (Mixpanel): in the store versions of the app, Mixpanel records how the app is used, such as the screens you open, what you tap, and actions like posting an errand or placing a bid. It also records sessions (session replay): a recording of what appears on your screen and how you move through the app, which can include your messages, addresses, other people’s names and profile photos, and other details shown in the app. What you type into text boxes, identity numbers, passcodes, the selfie screen and payment pages are hidden from recordings. This data is linked to your account: your Mixpanel profile holds your Suwe user ID, name, phone number, email, city, role, runner stage, verification status and phone type (iPhone or Android). Activity from before you sign in is joined to your account once you do.
• Server logs: when the app or our website talks to our servers, they log your IP address, details of your device and app (such as the app version or browser), and the address of each request, which says what it was for but not the extra details, such as map coordinates, that can be attached to it. Our hosting provider, Railway, keeps these logs for up to 30 days. We use them to keep Suwe secure and to fix problems.
• Crash reports (Sentry): if the app crashes or hits an error, it sends Sentry a report with technical details, such as your device, the app version, the error, and the screens and taps just before it. Reports are linked to your account by your Suwe user ID only, not your name, phone number or email.

Information from other sources

• From identity checks: the name and photo on your NIMC record, and whether your selfie, NIN or BVN checks passed, from our identity partner Dojah.
• From Paystack: whether a payment succeeded, and the name on a bank account.
• From Anchor and 9PSB, if you open a Suwe account: whether the bank approved your account, your account number, your balance and the money moving in and out of the account.
• From other people: ratings, reports and disputes about you, and, for guarantors, the details a runner gives us.

Location is central to how Suwe works, so we handle it carefully. You control location access in your phone’s settings; some features will not work without it.

• When you open the app: if you have allowed location access, we read your location to show runners nearby and to suggest addresses. For a runner, this marks you as available near that spot. We delete a runner’s exact position from opening the app about 2 hours after they last opened it, and keep their last known position for about 24 hours so we can send them alerts about nearby jobs. Requesters only ever see runners as approximate pins on the map, and the distance to the pickup rounded to 100 metres when a runner bids.
• Home area: a runner can set a home area. When their last known position has expired, we use it to send them alerts about jobs nearby. Requesters never see it.
• During a paid errand: precise live tracking turns on only after the errand is paid for, and only between the requester and the runner on that errand. If you are the runner, the app keeps sharing your location while the errand is in progress, including when Suwe is in the background or your screen is locked. Your phone shows when this is happening (a location indicator on iPhone, a notification on Android), and it stops when you mark the errand delivered. We also check that the runner’s location keeps updating; if it stops close to the delivery deadline, our team is alerted so we can check on the errand.
• Tracking links: a requester can create a link to share an errand’s progress with someone else. Anyone with the link can see the runner’s live position while the errand is in progress, the runner’s first name, last initial, photo, rating and number of completed jobs, the type of errand and the drop-off point. A link stops working after 24 hours at most, and the requester can stop sharing at any time. Tracking links do not store a route history.
• Security records: at sign-in and when you open the app, we save your device’s last known location with your device record, as described above, but only if you have already allowed location access.
• Outside an active errand, we do not track your location in the background.

The NDPA treats some personal data as sensitive and gives it extra protection. At Suwe, that means biometric data and health data.

• Biometric data: the live selfie that checks you are a real person, and the face match between that selfie and the photo on your NIMC record, carried out by Dojah. We ask for your explicit consent on the selfie screen before we take it. A runner’s verified selfie also becomes their profile photo, which requesters see when the runner bids, during the errand and on tracking links, and which shops see when the runner comes to collect an order. Like anything else on screen, it can also appear in session recordings of other users’ screens (see Collected automatically by the app). If a requester verifies their NIN with a selfie and has no profile photo yet, that selfie becomes their profile photo.
• Health data: prescriptions and medicines in a pharmacy errand. You give your explicit consent by choosing to send them for that errand. Before a runner is chosen, nearby runners who can bid see the errand’s text and item names, including any medicines you type in, so they can price the errand. They do not see prescription photos. Once you accept a runner’s bid, that runner sees any prescription photo and shows it to the pharmacy filling the errand; no other runner does. Anthropic’s Claude AI screens the errand text (see Automated decisions and AI), and session recordings can show what is on your screen (see Collected automatically by the app). We delete prescription photos 14 days after the errand ends.
• Withdrawing consent: you can withdraw consent at any time. Before a check, simply stop. After it, withdrawing means deleting your account (Profile, Delete account), because we cannot keep someone verified without the check. Withdrawing does not affect what we did before you withdrew.

We handle your BVN and NIN with extra care. We use them to verify your identity and, for a verified NIN, to make sure one person cannot claim the same offers on more than one account. Dojah checks them against NIBSS and NIMC records for us. We do not store your BVN, only whether it was verified. If you open a Suwe account, your BVN is passed straight to Anchor and 9PSB for the bank’s checks, and we do not store it then either. We store your NIN only as a one-way fingerprint (a scrambled code that cannot be turned back into the number), together with the name on your NIMC record. We keep the photo from a runner’s NIMC record only while we decide on their application: we delete it when we approve or turn down the application, or within 6 months if no decision is made, and we never keep it once a runner is approved. A runner’s bank account must also be in their own name, and our team reviews every runner before approving them.

The NDPA only allows us to use personal data when we have a legal basis. Here is what we use your data for, and the basis for each:

• To run your account and your errands: posting and matching errands, taking payments, paying runners, chat and calls, live tracking, receipts, and messages about your errands and account. Basis: performance of our contract with you (our Terms).
• To verify runners before they can take jobs and, for runners who name guarantors to raise their carry limit, to check those guarantors. Basis: our legitimate interest in keeping customers safe and preventing fraud, and your explicit consent for the selfie and face match.
• To keep Suwe safe: spotting fake accounts, account takeover, payment fraud and abuse using device and sign-in records, fraud signals, ratings, punctuality and trust levels; reviewing errand text and profile photos; and using verified NINs to stop one person claiming the same offers on more than one account. Basis: our legitimate interests in safety and fraud prevention.
• To handle support, disputes, refunds and reports, including reading the chat for an errand when deciding a dispute. Basis: performance of our contract, and our legitimate interests.
• To understand and improve the app, using Mixpanel analytics and session replay and Sentry crash reports. Basis: our legitimate interests in fixing problems and making Suwe better.
• To send marketing messages about Suwe. Basis: our legitimate interest in telling customers about our own service, with an easy way to say no at any time (see Marketing messages).
• To use your location and send push notifications. Basis: performance of our contract, and only with the permission you give on your phone.
• To use health information in a pharmacy errand. Basis: your explicit consent, given when you choose to send it for that errand.
• To keep tax, accounting and payment records, and to answer lawful requests from the police, courts and regulators. Basis: legal obligation.

If you have a Suwe account, we send you marketing messages by default: offers, tips and news about Suwe. These come by push notification and by email (only to an email address you have verified). We do not send marketing by SMS unless you turn it on. We limit how often we send them.

You can turn marketing off at any time in the app under Profile, Notification settings, or with the unsubscribe link in any marketing email. Messages about your errands, payments, security and account are not marketing and will still reach you.

We use some automated tools, including AI, to keep Suwe safe and fair:

• Errand screening: the text of each new errand is checked automatically, using Anthropic’s Claude AI, for scams, illegal items and other breaches of our rules. Errands it flags are held back until our team reviews them.
• Profile photo check: a profile photo a requester uploads is checked by Claude AI to confirm it shows a real person and nothing inappropriate. If it is refused, the app tells you why and you can upload another.
• Identity checks: Dojah’s systems check that a selfie is live and matches the photo on your NIMC record. If a check fails, you can try again.
• Late deliveries: when a delivery is late and the runner gives a reason, Claude AI may suggest how to settle it. A member of our team always makes the decision.
• Refund checks: a refund request can be held for our team to review when there are signs of misuse, such as the requester and runner sharing a phone or network, the same pair cancelling repeatedly, or many refunds in a short time.
• Runner standing: ratings, punctuality and completed jobs affect how prominently a runner’s bids are shown, and a runner’s trust level sets how much in shop items they can handle at once. A runner who owes Suwe money above a set limit can be stopped from bidding until it is repaid. If a runner loses repeated disputes within 30 days, their account can be paused automatically; our team decides every dispute and can lift the pause.

You have the right not to be subject to a decision based only on automated processing that significantly affects you. If you disagree with a decision made or suggested by one of these tools, email hello@thesuwe.com and a member of our team will review it.

We never sell your personal data or share it for advertising. We share it only as needed to run Suwe.

Other Suwe users

• Before a match: runners near the errand see the errand details, the exact pickup point, the names of the pickup and drop-off places, and an approximate drop-off point. Requesters see bidding runners’ names, photos, ratings, number of jobs, punctuality, vehicle type and distance from the pickup.
• Once you accept a bid: that runner also sees the exact drop-off point and your notes for the runner.
• After you pay: the requester and the runner see each other’s first name and photo and can chat, and the requester sees the runner’s live location. While the errand is live, you can also call each other in the app or on your normal phone line, which shows your phone number to the other person.
• Shops: a shop on Suwe sees the orders runners are coming to collect from it, including the runner’s first name and profile photo, and the items once the runner is at the counter (a pharmacy never sees item names in the app). When you pay a shop directly, the shop sees your first name and last initial and the amount, you see the shop’s bank account details, and the runner sees the shop’s order phone number.
• Tracking links: anyone you share a tracking link with sees what is described in Location above.
• Receipts: anyone you share a receipt with can check it on thesuwe.com, which shows the amount, date, status, type of errand, city and the first names on it.
• Guarantors: if a runner causes a loss, we may share what happened with that runner’s guarantors, as the runner agreement allows.

Anchor and 9PSB (your Suwe account)

If you open a Suwe account, we share your name, BVN, date of birth, gender, phone number and address with Anchor, which provides Suwe accounts, and with 9PSB (9 Payment Service Bank), the bank that holds the account and the money in it. They use these details for the bank’s identity checks (KYC) and to open and run the account in your name. After that, they also receive the payments and withdrawals you approve, and the payments to runners and Suwe’s fees described in our Terms.

Companies that help us run Suwe

These providers process personal data for us, under contract, only to provide their service to Suwe:

• Paystack: card and bank payments, refunds, payout accounts in each runner’s name, and checking the name on a bank account.
• Dojah: NIN, BVN, selfie and face-match identity checks against NIMC and NIBSS records.
• Termii: SMS sign-in codes, NIN verification codes, notices to guarantors, and text updates about errands when push notifications are not available.
• Resend: email, such as verification codes, account and errand emails, and marketing.
• GetStream: in-app voice and video calls, and chat for conversations that started on older versions of the app. It receives your name and profile photo.
• Google Maps: maps, address search and directions in the app and on our website.
• Mixpanel: product analytics and session replay.
• Sentry: crash and error reports.
• Anthropic: automated review of errand text, requester profile photos and late-delivery reports, for safety.
• Cloudflare: hosting our website, storing photos and files, and the Turnstile check that keeps bots out of our website sign-in.
• Railway: our servers, database and background jobs.
• Expo: sending push notifications and app updates.
• Google Firebase Cloud Messaging and Apple Push Notification service: delivering push notifications to Android phones and iPhones, including live delivery updates on the iPhone lock screen. If you turn on notifications on our website, your browser’s own push service delivers them.

Others

• Police, courts and regulators: when the law requires it, or to report a crime, recover money or defend a legal claim, we may share information with the Nigeria Police Force, the EFCC, the courts and other lawful authorities.
• Business changes: if Suwe is merged or sold, your data may pass to the new owner, who must keep to this policy.

Our servers and database are in the Netherlands (Railway’s EU West region). Dojah and Termii process data in Nigeria. Most of our other providers are based in the USA or run global networks, so your data may be processed there: Paystack (part of Stripe), Mixpanel, Sentry, Anthropic, Resend, Expo, GetStream, Google, Apple, Cloudflare and Railway.

When we send personal data outside Nigeria, we rely on the data protection terms in our contracts with these providers, on the transfer being needed to give you the service you asked for (for example, delivering your messages or processing your payment), and on your consent where the law requires it. We send each provider only what it needs for its job.

Payments go through Paystack. When you pay for an errand, Paystack splits the payment: Suwe’s fees go to Suwe, and the runner’s share goes to a Paystack payout account in the runner’s name, which Paystack pays to the runner’s bank. Refunds go back through Paystack under our cancellation and dispute rules. When an errand includes items from a shop, you may pay the shop directly by bank transfer to the account shown in the app. We never see or store your full card details; Paystack handles them under its own privacy policy.

If you have a Suwe account, a bank account provided by Anchor with 9PSB, you can pay from it instead. The money is held by 9PSB in your name, not by Suwe. Suwe sends the bank an instruction to move money from it only when you approve a payment or withdrawal with your PIN, or, after you confirm delivery, to pay the runner’s fee and Suwe’s fee that were locked when you paid.

• Photos in an errand’s chat, and prescription and item photos on an order: deleted 14 days after the errand ends. If there is a dispute, they are kept until 14 days after it is resolved.
• Photos in support chats: deleted 30 days after the conversation is resolved. The messages themselves are kept while your account is open, so we can help if you contact us again.
• The photo from a runner’s NIMC record: deleted once we approve or turn down their application, or within 6 months if no decision is made. Never kept once a runner is approved.
• Guarantor details: deleted within 6 months once they will not be used, for example because the runner withdrew the guarantor, we did not accept them, or the runner is no longer approved.
• Runner location from opening the app: the exact position is deleted about 2 hours after the runner last opened the app, and the last known position after about 24 hours. We clear out expired positions every 15 minutes.
• Device and sign-in records: one record per device. Each update replaces the IP address and location saved before it, so these records do not build up a history of every place you signed in from. Kept while your account is open.
• Server logs: kept by our hosting provider, Railway, for up to 30 days.
• Alerts to our team mailbox: our team gets an email when someone signs up, writes to our support team, applies to list a shop, joins the waitlist or uses our contact form, and a safety alert when a runner stops responding during a paid errand. These emails can include names and phone numbers, and a safety alert can include the runner’s guarantors and the customer. We delete these emails from the mailbox within 90 days.
• Suwe account details: your legal name, account number and the record of every movement on your account are kept while your account is open, then as described in Deleting your account. Your date of birth and gender are kept only until your account is opened, so a refused attempt can be corrected without typing everything again, and then deleted. We never store your BVN.
• Waitlist entries and contact form messages: kept until you ask us to delete them.
• Everything else, including your account details, errands, payments, chat messages, ratings and disputes: kept while your account is open, then handled as described in Deleting your account.

You can delete your account in the app under Profile, Delete account, or by emailing hello@thesuwe.com. If you still have an errand or job in progress, an open dispute, a payment being held, earnings or a withdrawal not yet paid, money you owe Suwe, a role on a shop’s team, or a Suwe staff role, you need to finish or close it first; the app tells you what is still open.

When you delete your account, it is closed and you are signed out straight away. We then wait 30 days. During that time you can contact us at hello@thesuwe.com to restore it. After 30 days, we erase your personal data or strip out anything that identifies you, and the account cannot be restored. We also ask GetStream and Mixpanel to delete their copies, and if you are a runner, we deactivate your Paystack payout account (Paystack keeps the records that financial rules require). We keep only:

• payment, payout, refund and dispute records, without your name or contact details, because tax, accounting and other laws require us to;
• the bank accounts runners asked customers to pay into, including any in your own name, which stay in our registry of payment accounts (see Shops and shop staff) so we can keep protecting customers from scams;
• our do-not-contact list: an email address or phone number you unsubscribed or that bounced, so we never message it again;
• our security log of changes to accounts, with your contact details removed; and
• the one-way fingerprint of your NIN, if you verified it, so the same person cannot claim new-customer offers twice. If you come back with the same NIN after an account that already used new-customer offers, those offers will not apply again.

Under the NDPA, you have the right to:

• be told how your data is used (this policy);
• get a copy of the personal data we hold about you;
• have inaccurate or incomplete data corrected;
• have your data deleted (see Deleting your account);
• ask us to limit how we use your data while a concern is looked into;
• object to how we use your data, including for marketing, which we will always stop when you ask;
• withdraw any consent you have given, at any time;
• receive your data in a common, machine-readable format, and have it sent to another company;
• not be subject to a decision based only on automated processing that significantly affects you, and ask for a person to review it.

You can change your name, profile photo, email address and notification choices yourself in the app. For anything else, email hello@thesuwe.com with the subject “Data request” and the phone number on your account. We may ask you to confirm it is you, for example with a code sent to your phone. We answer within 30 days.

If you are unhappy with how we handle your data, please tell us first so we can put it right. You also have the right to complain to the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.

We protect your data with encryption in transit (connections to our app, website and servers use HTTPS), access limited to the staff who need it, a log of the changes staff make to accounts, sign-in protection with SMS codes, passcodes and a lockout after repeated wrong attempts, and one-way fingerprints for NINs. On your phone, your sign-in tokens are kept in the device’s secure storage. No system is perfectly secure. If a breach puts your rights at risk, we will notify the NDPC and, where the law requires, tell you.

Our website does not use advertising cookies or third-party analytics. It uses:

• A sign-in cookie (suwe_session): set only when you sign in to send an errand at thesuwe.com/send, to keep you signed in for up to 30 days. Scripts on the page cannot read it, and it is removed when you sign out.
• Browser storage: on /send, your unsent errand draft (so a refresh does not lose what you typed) and a random ID for your browser, which appears in your sign-in history and helps us spot suspicious sign-ins; whether you closed the notifications prompt; and, on tracking pages, your map display choice.
• Cloudflare Turnstile: when you sign in on /send, Cloudflare checks that you are a person and not a bot, using information about your browser and device.
• Google Maps: the map and address search on /send and on tracking pages load from Google, which receives your IP address and the places you search for or view.
• Browser notifications: only if you allow them on /send.
• Invite links: if you open a friend’s invite link, we keep a one-way code made from your network and device type for up to 2 hours, so the invite can be credited when you sign up in the app.

The sign-in cookie and the bot check are needed for the site to work. You can clear cookies and browser storage in your browser settings at any time.

Suwe is only for people aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a child has given us their data, email hello@thesuwe.com and we will delete it.

When we change this policy, we update the date and version at the top of this page. If the change is significant, the app will ask you to read and accept the new version.

For any privacy question or request, contact Alan Innovations Ltd at hello@thesuwe.com, or by post at No 34 Ukpe Street, Osongama Estate, Uyo 520241, Akwa Ibom, Nigeria. We answer within 30 days.